ABOUT US
Work without borders
RemoteMate was founded to bridge the gap between Australia's overworked businesses and the Philippines' highly skilled workforce. We saw tradies and small business owners drowning in quotes, timesheets and compliance forms while skilled professionals in the Philippines were eager for rewarding jobs.
RemoteMate brings these worlds together by facilitating ethical, high-quality outsourcing that benefits both clients and our virtual assistants.
We value integrity, transparency and ethical outsourcing-providing fair pay and professional growth for our VAs and delivering reliable, high-quality service for our clients.
MISSION
To empower Australian SMEs and construction businesses to achieve more with less stress by providing them with high-calibre virtual assistants who act as an extension of their local team.
VISION
To become Australia's most trusted partner for remote staffing, known for exceptional service, ethical practices and tangible business outcomes. We envision a future where outsourcing means growth, not compromise.
OUR FOCUS
Why Focus on Australian Businesses & Tradies
Australian small businesses and tradie-run companies are the backbone of our economy. Yet many struggle with mounting admin, compliance paperwork and staff costs.
By focusing solely on these sectors, we tailor our recruitment and training to the software and processes you use (Xero, Buildertrend, ServiceM8, etc.), ensuring immediate impact. Our cultural training ensures your VA understands Australian business etiquette and construction industry requirements.
From discovery call to onboarding, our process is simple, fast and tailored to your needs, supported by local account managers and ongoing performance monitoring.
